Delivery and Returns

Delivery Information

Delivery is FREE over £15. 

 

All items are shipped by either Royal Mail or DPD courier.  Due to the current situation for FREE delivery please allow 5-7 working days for your items to arrive.  

You can pay extra for express delivery, and please allow up to 3 working days to arrive.

 

Returns Policy

Our policy lasts 14 days from delivery

• We want you to be completely satisfied with your purchase. Therefore, your satisfaction is 100% guaranteed. We'll be glad to exchange your item or refund the full price. Simply contact us and we will arrange a refund.
• The item must be unused and in it's original packaging (fit for resale)
• Lingerie, which has been used or where the hygiene seal, tags or labels have been removed can not be returned under UK law
• Hosiery which has been used or even opened and where the seal is broken.can not be returned under UK law
• Buyer to pay return postage (unless the item is faulty)
• However if the item is faulty, The price of reasonable return costs will be added to your refund.