Delivery and Returns

Delivery Information

Delivery is FREE over £10. 

 

All items are shipped by either Royal Mail or Hermes courier.  Due to the current situation for FREE delivery please allow 5-7 working days for your items to arrive.  

You can pay £3.50 for express delivery, and please allow up to 3 working days to arrive.

 

Returns Policy

 

Our policy lasts 28 days from delivery

• We want you to be completely satisfied with your purchase. Therefore, your satisfaction is 100% guaranteed. We'll be glad to exchange your item or refund the full price Simply contact us and we will arrange a refund.
• The item must be unused and in it's original packaging (fit for resale)
• For hygiene reasons we cannot accept any returns that are soiled, worn, damaged or laundered or where the packaging has been opened.
• By it's very nature Quinn lingerie products are intimate items of clothing and therefore we do not exchange goods if you change your mind about the purchase or if they do not fit. 
• Buyer to pay return postage (unless the item is faulty)
• However if the item is faulty, The price of reasonable return costs will be added to your refund.